Fostr’s chat is powered by a persistent context engine that draws information directly from your workspace data. This allows the chat to understand the structure and content of your business and respond as if it “knows” your company.

To do that accurately, Fostr continuously syncs what’s stored in your Records into the chat’s context layer.

This article explains exactly what information is included, what gets excluded (and why), and how frequently those updates are refreshed.


What Are “Records” in Fostr?

Records are the building blocks of your workspace in Fostr. A Record represents an individual item or entity inside a Recordset, for example:

Each Record is made up of controls, which are fields that store the structured information about that Record. For example, a “Customer” Record might have these controls: