Setting up the Monday.com integration in Fostr is simple, but ensuring consistent performance requires the right configuration and awareness of platform-specific behaviors. From board permissions to token access and column mapping, there are a few common areas where issues may arise. This section covers frequently asked questions and offers guidance on how to troubleshoot and resolve setup or sync-related problems.
Data Not Appearing in Fostr
If Monday.com data does not show up after a sync, there are several potential causes:
- API token is invalid or missing required permissions for the target board.
- The board does not contain the columns, groups, or item types Fostr is configured to read.
- The user token lacks access to the specific workspace or board.
- Newly created columns are excluded because they were not mapped into the integration configuration settings.
Impact of Board Structure Changes
Changes made directly inside Monday.com can affect sync reliability.
- Renaming or deleting columns and groups may cause Fostr to lose mappings during sync.
- Removing board references disrupts expected field alignments.
- Any structural changes should be mirrored inside the Fostr integration settings to avoid mapping errors.
Verification and Testing
To confirm that your Monday.com integration is working correctly:
- Perform a test update in Monday.com, such as editing a task status or adding a new item.
- Check Fostr after the next sync cycle to ensure the change appears in the linked Recordset or Action context.
- Inspect integration logs (if enabled) or view Recordset data freshness in the integration panel to validate successful syncs.