Before your store data can start flowing into Fostr, the integration needs to be connected using the credentials provided in your Shopify admin. Getting this step right ensures the platform can continuously bring in orders, products, and customer activity without disruption. This guide walks through common setup considerations and explains how to avoid typical pitfalls so your commerce data stays accurate, up to date, and ready to support workflows in Fostr.

Data Not Appearing After Setup

If your Shopify data is not populating in Fostr, the most common issues are:

• Incorrect credentials: The Client ID or Client Secret was entered wrong during setup.
• Expired or revoked app access: The custom app in Shopify that provides these credentials may have been disabled or its permissions changed.
• Sync still processing: Data may not appear immediately if Fostr has not yet completed its initial scheduled refresh.

Permission and Scope Requirements

Although only the Client ID and Secret are used to authenticate, the associated Shopify app must be provisioned with the appropriate read scopes. Missing scopes will prevent certain data sets from syncing. At minimum, the app should be able to:

• Read orders
• Read products, including variants and pricing
• Read customers if customer context is important in workflows

Configuration Notes

If you operate multiple Shopify storefronts, confirm that the Client ID and Secret belong to the same store domain you entered in Fostr.

Archived orders or products set to “draft” status in Shopify will not be pulled by default. Verify store settings if expected records are missing.

Historical data is only ingested if a backfill was requested during setup. Otherwise, only current and new records flow into the platform.

Data Handling in Practice

Shopify remains the system of record. Fostr connects through the authorized app and surfaces data for workflows. If your Client ID or Secret ever changes (for example, if an app is reinstalled), the values must be updated within the Integration record in Fostr to restore connectivity.